05-17-2020 17:02
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05-17-2020 17:02
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For some reason, my watch stopped displaying steps, heart rate and calories. It will show time, but when I tap the watch face to display steps, nothing happens. Worked fine before now. Any ideas?

05-18-2020 06:42
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05-18-2020 06:42
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Hi @BenneyPontenova,
Have you tried resetting the watch? Just hold down the left and bottom right buttons for about 10 seconds. The Fitbit logo will appear, signaling a successful reset. It may be worth a shot.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
05-18-2020 09:32
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05-18-2020 09:32
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Sent from my iPhone

