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Still Using Iconic?

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Anyone still using Iconic watch? I love mine but do not like what Goggle has done to FITBIT app. Anybody switched to new watch that is not Google? thanks

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Welcome to the Fitbit Community, @rjmacbeth. Thank you for sharing your Google experience. I'll be happy to assist. 

As @Odyssey13 mentioned, Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

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@rjmacbeth  the Ionic was recalled in March 2022. There is no support for these devices when they have been recalled, You might want to read more about the refund process here - click to read

Stepping in the U.S.A. since September 2013. Android 14

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Welcome to the Fitbit Community, @rjmacbeth. Thank you for sharing your Google experience. I'll be happy to assist. 

As @Odyssey13 mentioned, Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

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