help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Still no fix!!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-13-2019 14:43 - edited ‎12-13-2019 14:43

‎12-13-2019 14:43 - edited ‎12-13-2019 14:43

It has been months now and  my ionic still isn’t showing certain notifications following iOS update. I have tried everything included resetting everything but no joy. It really is beyond a joke now. We’ve paid for a product that clearly isn’t delivering. 

Best Answer
0 Votes
3 REPLIES 3

‎12-13-2019 14:54

‎12-13-2019 14:54

Hi @KtC77,

 

I'm not an Apple person, so I don't know how much help I'll be here.  Is your app up to date?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer
0 Votes

‎12-13-2019 15:20

In response to DramaQueenDiva

‎12-13-2019 15:20

Hi there
Yep it’s all upto date updated just 2 days ago with new release was hoping it would have a fixe. I have even deleted app done factory reset the works. It’s soooo frustrating.

Sent from my iPhone
Best Answer
0 Votes

‎12-13-2019 20:28

In response to KtC77

‎12-13-2019 20:28

Are you one of the people that have an iOS device that was updated to ios 13 and now have apples update that blocks third parties like Fitbit and Garmin from receiving certain notifications? See pink banner abov . 

Best Answer
0 Votes