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Still no fix!!

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‎12-13-2019 14:43 - edited ‎12-13-2019 14:43

‎12-13-2019 14:43 - edited ‎12-13-2019 14:43

It has been months now and  my ionic still isn’t showing certain notifications following iOS update. I have tried everything included resetting everything but no joy. It really is beyond a joke now. We’ve paid for a product that clearly isn’t delivering. 

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‎12-13-2019 14:54 - last edited on ‎03-06-2026 10:28 by Fitbit Moderator

‎12-13-2019 14:54 - last edited on ‎03-06-2026 10:28 by Fitbit Moderator

Hi @KtC77,

I'm not an Apple person, so I don't know how much help I'll be here. Is your app up to date?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎12-13-2019 15:20

In response to DramaQueenDiva

‎12-13-2019 15:20

Hi there
Yep it’s all upto date updated just 2 days ago with new release was hoping it would have a fixe. I have even deleted app done factory reset the works. It’s soooo frustrating.

Sent from my iPhone
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‎12-13-2019 20:28

In response to KtC77

‎12-13-2019 20:28

Are you one of the people that have an iOS device that was updated to ios 13 and now have apples update that blocks third parties like Fitbit and Garmin from receiving certain notifications? See pink banner abov . 

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