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Stopped logging floors

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‎12-28-2019 20:41

‎12-28-2019 20:41

No reason for it to happen like an update or something. It just stopped logging floors. I was working on my kitchen today and I know I did at least 30 flights. Tried resetting twice but didn’t work. 

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‎12-29-2019 00:49

‎12-29-2019 00:49

Your fitbit tracks floors by measuring changes in air pressure through a small hole in the back of the tracker. If this hole becomes blocked it can cause this problem. Try cleaning it with, for example, an old toothbrush or a can of compressed air. Don't poke anything into the hole though as this can cause further problems.

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