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Stopwatch feature on Ionic is gone

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‎04-23-2018 17:53 - last edited on ‎04-24-2018 08:12 by Fitbit Moderator

‎04-23-2018 17:53 - last edited on ‎04-24-2018 08:12 by Fitbit Moderator

A couple of days ago my non functioning weather app started working again. I was so happy. But today when I woke up to work out and I tried to start the stop watch app in the timers icon it has just vanished. It was there not even 12 hours ago so what gives? I use that multiple times a day

 

 

Moderator edit: updated subject for clarity

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‎04-23-2018 20:00

‎04-23-2018 20:00

@meberose wrote:

A couple of days ago my non functioning weather app started working again. I was so happy. But today when I woke up to work out and I tried to start the stop watch app in the timers icon it has just vanished. It was there not even 12 hours ago so what gives? I use that multiple times a day

Hello @meberose,

 

Sorry to hear your having a problem.  I would suggest you do a Restart (https://community.fitbit.com/t5/Ionic/Resetting-Your-Ionic/m-p/2648298#M48727).  After you Restart, hopefully the Stopwatch will be back where it beloings.  If, however, it is not, go into the Fitbit App, App Section and see if it is appearing under "My Apps".  If it is, it should be on your Ionic, just check all of your screens.  If it is not, go into the "ALL Apps" area and reselect the Stopwatch of choice.

 

If you still have a problem, post back here.  Hope this helped and Keep on STEPPING!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

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