Swapping phone number

[Tonycujo]

How do I change cellphone number? 

[Julia_G]

Hi, @Tonycujo , I am not sure that I understand your question.  The Fitbit app does not store a phone number, so there is nothing to change.

If yu are asking how to get your information on a different cellphone, then you simply need to download the Fitbit app to that phone.  Then be sure to select "log in" rather than "join Fitbit" and be sure to log in using the same email address and password as you used on the other phone.

I hope this answers your question.  If not, please post again.  There is always someone here to help.  Welcome to the forums!

[DavideFitbit]

Hello @Tonycujo , it's good to see you visiting the forums for the first time. 

Before giving any information that may not apply to your specific inquiry, could you please provide a few more details about what you're trying to do, or where are you trying to change your phone number?

As @Julia_G  mentioned earlier, the Fitbit app does not store a phone number. Please let us know so we can look for the right information, and that way we can make sure that it's also useful for other users in the Community. 

Keep us posted. 

[Rich_Laue]

If the phone your using will not change, only the phone number, your all setup.

If you are changing the phone, as mentioned above the phone number is irrelevant.

To change phones

It the old phone is around

Log out of the Fitbit app

Go into the phones bluetooth and remove the ionic

Now let's install the Fitbit app on to the new phone.

Choose the option to log into your Fitbit account.

Accept any permissions that the Fitbit app requests.

Your setup.

Now you will want to setup notifications, and check other settings I find the weather switches back to . Centigrade when logging in.

[Julia_G]

Adding to what @Rich_Laue  said above, in case it created any extra confusion, if I have understood you correctly and what you are asking is how to change phones, you do NOT need to remove your Ionic from your old phone unless the old phone continues to be turned on when your Fitbit is near by.  A Fitbit can be "paired" with only one phone at a time.

Also you do not need to set up your Fitbit again on your new phone.  If you log in to your account using the same email and password, it will be already there.

It is possible, as he suggests, that a new phone will require new permissions.

[Rich_Laue]

Thanks @Julia_G. Often a different perspective helps a lot.