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Swim data not syncing

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‎10-10-2017 01:51

‎10-10-2017 01:51

My swim data from Sunday morning still hasn't synced. Subsequent activity, sleep, etc. data has. How can I retrieve this information? Has anyone else had this problem?

 

The swim tracking was a key reason for spending 350€ on the watch - at least until Fitbit Pay, Spotify and Audible are available. I'll be very disappointed if it doesn't work reliably. 

Fenix 5 Plus. Previously Ionic and Surge. Google Pixels 3 and 5. Aria. Chromebook. Deezer and Audible.
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‎10-10-2017 02:03

‎10-10-2017 02:03

Sorry you have this problem.

 

I've just swam and it worked it out perfectly and sync'd.

 

I'm using Android (Google Pixel). "All day sync" and "always connected" is off.

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‎04-15-2019 12:38

‎04-15-2019 12:38

Mine did not synch my first 400! But my watch says I did 800 ! So what the heck! I’ve turned both devices off and on and hit synchronize more than once. Very annoying 

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