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Switching off on its own

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‎11-20-2018 12:29

‎11-20-2018 12:29

My Ionic switches off and on from time to time on its own.

What should I do? 

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2 REPLIES 2

‎11-20-2018 20:01

‎11-20-2018 20:01

Have you tried restarting it several times? If that doesnt fix it, try a factory reset (settings app on the watch and scroll down to About)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎11-21-2018 16:42 - last edited on ‎11-13-2025 07:03 by Fitbit Moderator

‎11-21-2018 16:42 - last edited on ‎11-13-2025 07:03 by Fitbit Moderator

@Thanatos763 Welcome to the Fitbit forums! Thanks for taking the time to post the situation you are currently experiencing with Ionic turning off on its own from time to time.

Please try the suggestions made by @NellyG as that should help you out. 

If it keeps doing the same after doing that; please try changing the clock face on your watch. That may resolve this for you.

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

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