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Sync issue

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‎07-20-2018 05:44

‎07-20-2018 05:44

Every after 1-2 hrs my iconic lost sync from my phone though I have full network (data) at my phone and phone is always near me.

 

I need to struggle alot to get it sync again and get notifications and  calls notification at my iconic

 

also my basic que remains unanswered till now when will ICONIC be able to sync with all device including mine (OP2) 

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‎07-20-2018 05:53

‎07-20-2018 05:53

The link get confused from time to time as you wander past many, many bluetooth devices a day @IonicSyncink. When the messaging feels squirrley to me, I turn off my phone and then reboot. Rarely have this issue with "discover" turned off under bluetooth preferences. Turning discovery off is a good way to narrow your issue.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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