The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I have a android phone Samsung galaxy S7, I have had trouble with syncing the past 2 days my ionic is losing time and is currently 48 minutes behind. I have seen several topics and have tried everything on all these topics. Restart phone/ionic, Bluetooth off and on, quit fitbit app and reopened, uninstalled and set up as a new device. Nothing is working and starting to get really frustrated.
Same issue, time is off, no syncing, what the f*** happened, I have had syncing issues before but that usually was resolved with a restart, now the device is NON-FUNCTIONAL!
Update: fixed the connectivity issue with restarting both phone and ionic (now for several times). Now ionic is syncing again. I‘ll watch that for the next days...
original post:
Same for me, no Sync possible. Last sync is seven days ago.
Tried reinstalling the App, as a result i am unable to add my ionic again, since the search for the device ends up with Bluetooth error...
I've tried restarting several times and am unable to get any sync at all, it just says tracker not found and tried to reinstall a new ionic to my phone and can't find it. Hope this gets fixed soon.
I have had several issues with syncing for the last 18 months. I thought the issue had resolved itself a few months ago with an app update, but the problem returned this week, after an app update.
Best Answer
