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The data transferred from Ionic to Strava is incorrect

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In the recent months I have realized that the data transfered from my Ionic to Strava is not correct. Distances are too high on Strava compared to what was reported on my Ionic at the end of the hike or bike ride. Also the elevation changes are too high (up to 40% off). Best regards Arndt

 

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community @Arndt_Meyer, it's nice to have a new member here! To resolve the problem with Strava, please make sure you have connected your Strava account to Fitbit. For instructions to link them please visit this article.

Then, please follow these instructions:

  • From the Fitbit app tap the Ionic icon > Apps > My Apps
  • Tap the gear icon next to Strava > Authorize
  • Login to your Strava account > Authorize

Please keep in mind the maps of your activities won't be shown immediately once Strava is selected, but it is necessary selecting each activity in order to access them. On your Ionic you will be able to see the last 10 workouts. For information about what data will be transferred between your accounts please check out this post. The following activities won't be synchronized to Strava:

  • Non-GPS activities 
  • Previously completed activities
  • Duplicate activities—that is, if you already recorded an activity with Strava, a Fitbit activity that occurs at the same time won't sync.
Maria | Community Moderator, Fitbit


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