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The ionic screen is not working properly. What should I do?

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‎12-03-2019 12:54

‎12-03-2019 12:54

468/5000
Good afternoon
 
I purchased FitBit Ionic on 12/02/2017.
The device worked very well and I was quite satisfied.
However, in the last week of October, a flaw appeared in the left corner of the display.
This one-line fault eventually evolved and degraded the entire display image.
Ionic was purchased in the United States, but I live in Brazil.
I would like to know what are my options for device maintenance?
Thank you very much.

André Bittencourt

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‎12-03-2019 14:15

‎12-03-2019 14:15

You can try restarting it: restart

 

If that doesn't work, I am afraid you are out of options. The tracker is out of warranty and there are no repair shops.

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