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Time no longer updating

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‎12-20-2017 07:48

‎12-20-2017 07:48

Since the last app update the clock on my Ionic is no longer updating. I have changed the clock face, rebooting the Ionic and my phone. Nothing helps. I'm using an android and the last app update has meesed up this and my wifi settings are no longer working.

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‎12-20-2017 08:39

‎12-20-2017 08:39

Wow, that's a new one, at least for me, @davidf100010! Have you logged into your Account Settings and verified that the time zone is correct?

 

On the Ionic itself, have you tried doing a restart or a factory reset? I would try the restart first. Just hold down the left and bottom right buttons for about 10 seconds. Your tracker will vibrate and the Fitbit logo will appear, signaling the successful restart.

 

I know that there is a way to do a factory reset, but I don't know off hand what the instructions are. 

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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