11-02-2019 09:02
11-02-2019 09:02
The touch screen is not working, but the device is still tracking everything and syncing. I bought it new 10 months ago and just last week the touch screen quit responding. I've tried resetting, but that does not fix the problem.
11-02-2019 10:31
11-02-2019 10:31
Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options