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Tracking Water

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‎07-26-2019 16:23 - last edited on ‎07-29-2019 15:29 by Fitbit Moderator

‎07-26-2019 16:23 - last edited on ‎07-29-2019 15:29 by Fitbit Moderator

I’ve been using the app for just about everything except for the subject item for the past 5 years. Just recently started using the water tracker. The tracker keeps losing the amount of water that I have drank. For example, today I was up to 92 ounces with twelve more to go. That was at 3:30, when I went to add some more water, it was at 32 ounces even though all of the entries were still in the tracker. The only way I can get it corrected is to delete all of the entries and re-enter them. Please help.

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‎07-29-2019 15:29

‎07-29-2019 15:29

Hello @SunsetRunner welcome to the Community Forums! It's a pleasure to assist you with the inconvenience experienced with water logging.

 

Seems odd that you're experiencing such difficulties with the water logging feature, certainly deleting all of the entries is not an appropriate workaround to fix this, but thank you for your effort and patience troubleshooting this. To better assist you with this situation, can you please let me know which mobile device you're currently using? When was the first time you experienced this and how many times since then? In the meantime I receive your answers, please restart your Ionic following the next steps.

 

See you around. 

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