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Treadmill exercise stops

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‎10-17-2020 13:28 - last edited on ‎10-19-2020 16:25 by Fitbit Moderator

‎10-17-2020 13:28 - last edited on ‎10-19-2020 16:25 by Fitbit Moderator

I select treamill ans start timer. After a short period of time the timer stops and reverts back to clock screen. It does not do this on RUN.

 

Moderator Edit: Clarified subject

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‎10-19-2020 16:24

‎10-19-2020 16:24

Hi @tsgflorida, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you and further investigate, can you please let me know when was the first time you experienced this issue and how many times since then? Is this affecting other exercises rather than Run? If you haven't already done so, I recommend you to restart your Ionic and let me know if the issue persists.

 

Looking forward to your reply. 

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