04-25-2020 11:41
04-25-2020 11:41
Unable to access the tiles . I have tried resetting the phone (iPhone) and the watch but no success. The app does sync but that’s it. Any help would be appreciated
04-25-2020 21:50
04-25-2020 21:50
Is your phone on the supported list?
Wendy | CA | Moto G6 Android
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04-25-2020 22:25
04-25-2020 22:25
I have the iPhone 11 so I believe so .. I have used the tiles before for tracking etc but because I haven’t been using them recently I don’t know how long it’s been like this
04-26-2020 15:54
04-26-2020 15:54
Same issue, it started a few weeks ago. I'm using a samsung s10+. It goes away shortly then comes back again
04-27-2020 03:05
04-27-2020 03:05
04-27-2020 05:54
04-27-2020 05:54
It's frustrating cause it seems like a restart is the only thing that gets screen to start working again. I can't swipe to access the apps and and workoutmodes after the restart the stairs seem to track again but only till it doesn't. I hope it's not a hardware issue and a software update is down the line again
04-27-2020 07:46
04-27-2020 07:46
04-27-2020 07:50
04-27-2020 07:50
What OS version are you on? I know they just released an update a few days ago.
04-27-2020 09:37
04-27-2020 09:37
04-27-2020 09:56
04-27-2020 09:56
I meant which version on your watch? Sorry wasn't more specific.
04-29-2020 06:19
04-29-2020 06:19
Os on the watch is 70 7 27