Unable to connect to SnapChat with Bitmoji

[PhasorLaser]

I have an Ionic

1. I installed the Bitmoji clockface
2. I have SnapChat and Bitmoji installed and up to date
3. I hit connect in Fitbit and I enter my account details in SnapChat
4. I get a second verification step, and request a text or email code sent (I have tried both)
5. I then get a server error repeatedly.

Does anyone have a recommendation?

Moderator Edit: Clarified subject

[SilviaFitbit]

@PhasorLaser Welcome to the Fitbit Community. Thanks for getting in touch about this. 

I appreciate the details mentioned.

It seems to be an issue with Snapchat and Bitmoji as the connection isn't successful. I would like you to log out from Fitbit, force quit your apps (Snapchat, Bitmoji and Fitbit) then log back in and try again.

Please make sure you're following this procedure: 

1. With your watch nearby, in the Fitbit app, tap the Today tab   > your profile picture > your device image.
2. Tap Clock Faces > All Clocks.
3. Tap the magnifying glass icon   and search for Bitmoji.
4. In the results, tap the Bitmoji clock face result > Select > Install.
5. After the clock face installs, tap Settings.
6. In the Snapchat Connection section, tap Connect.
7. Follow the on-screen instructions to log in to your Snapchat account and connect it to Fitbit.

Let me know how the troubleshooting goes. Looking forward to hearing back from you.