help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to download Fitbit connect

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-09-2020 11:05 - last edited on ‎11-18-2020 16:36 by Fitbit Moderator

‎11-09-2020 11:05 - last edited on ‎11-18-2020 16:36 by Fitbit Moderator

I would like to add some personal music to my ionic fitbit. Website state to download the Fitbit connect app, however this page seems to be no longer accessible, its said:

"Sorry, that page is following a different trail " Since its unavailable, step over to one of these instead:

which has two options: Home Base or Start another journey. Both do not have any access to Fitbit connect app.

Can anyone help please??

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎11-18-2020 16:35

‎11-18-2020 16:35

@lindsey03 A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

 

I appreciate that you shared the message you were receiving while trying to access this. In this case, please clear cache and cookies of your browser then visit this website to download Fitbit Connect. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes