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Unable to setup Ionic

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‎07-11-2020 22:03 - last edited on ‎07-12-2020 20:35 by Fitbit Moderator

‎07-11-2020 22:03 - last edited on ‎07-12-2020 20:35 by Fitbit Moderator

hi i am unable to connect to to my phone 1 +7T to this ionic model some one help

 

Moderator Edit: Clarified subject

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‎07-12-2020 20:34 - last edited on ‎07-22-2025 09:18 by Fitbit Moderator

‎07-12-2020 20:34 - last edited on ‎07-22-2025 09:18 by Fitbit Moderator

Hi @siddharth984, welcome to the Community Forums!

Thanks for bringing this to our attention. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

Let me know if further assistance is needed and if you have any additional questions.

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