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Unable to switch on Iconic

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‎01-24-2020 10:31

‎01-24-2020 10:31

I have tried everything to switch on my iconic. Pressing the buttons for nearly 5 minutes but nothing works.

 

Initially suddenly the iconic got disconnected from my app. I tried to connect the same,,  rebooted phone, switched off the ionic etc etc. Nothjng worked. Even when I for the code once or twice the app rebooted. Finally I reset the ionic but now it doesnt switch on

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‎01-25-2020 10:09

‎01-25-2020 10:09

@ashutoshchadha Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

In this case, I've shared your post with our Support team and they will continue assisting you through email. 

 

I'll be around if you have any additional questions. 

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