help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to unlock Ionic

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-23-2020 17:19 - last edited on ‎05-23-2020 18:25 by Fitbit Moderator

‎05-23-2020 17:19 - last edited on ‎05-23-2020 18:25 by Fitbit Moderator

i can't unlock my watch because i lost password and pin

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-24-2020 00:00

‎05-24-2020 00:00

Hi, and welcome to the Community!

 

Providing your fitbit is still connected to your app you can reset the PIN using the following instructions:

 

unlock3.png

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎05-24-2020 00:00

‎05-24-2020 00:00

Hi, and welcome to the Community!

 

Providing your fitbit is still connected to your app you can reset the PIN using the following instructions:

 

unlock3.png

Best Answer
0 Votes