Unresponsive device

[caragounis1888]

ionic battery was low so i charged but found screen blac no lights of any description, bought on 04/01/19 so of course warranty just out.. tried reseting logo comes up leave off bottom right button and i got vibration but still not coming on, i have tried 3 chargers from other fitbits i know are charging, ive tried charging off laptop and off mains, black screen no green lights and no sync with phone since 

Moderator edit; Subject for clarity 

[RicardoFitbit]

Hi @caragounis1888, welcome to the Community Forums!

Thanks for bringing this to my attention and troubleshooting your device prior to posting. I was informed by our Support team that they already provided you assistance with the inconvenience you're currently experiencing with your Ionic device, therefore, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be around if you need anything else. 

[Rich_Laue]

By mains, do you mean your phones charger? 

Have you cleaned the contacts? 

[caragounis1888]

Yes , Fitbit have contacted me and offered replacement unit!👌

Sent from my iPhone