help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Update Tracker Software/Server Busy

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2018 23:57

‎05-12-2018 23:57

For my Ionic I have a notification saying 'Update Tracker Software' on my phone, but when I try I get a message saying 'Fitbit bluetooth server is busy'.  I've had this for over a week now and I'm having a lot of probs with my Ionic so want to see if the update helps, but am going round in circles!  Turning everything on/off and restarting hasn't made a difference.  

 

Best Answer
0 Votes
3 REPLIES 3

‎05-13-2018 01:06

‎05-13-2018 01:06

Hi,

 

escalate that to support, maybe they can help.

 

Regards,

Mark

End!Now free time!
Best Answer
0 Votes

‎05-30-2018 14:51

In response to Mark2018

‎05-30-2018 14:51

Same here. Hit the button and nothing happens.

Best Answer
0 Votes

‎05-30-2018 22:28

In response to Gin8825

‎05-30-2018 22:28

When I looked at my Fitbit app it had an update that my phone hadn't automatically done, once I did the update the "bluetooth server busy" error message went away and I could then do the software update on the Ionic.  Maybe check for app updates?

Best Answer
0 Votes