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Update and Sync issues

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‎06-18-2018 23:08

‎06-18-2018 23:08

My Ionic has stopped syncing and the update won’t work. 

 

Using an iPhone (most recent iOS).

 

Anyone else having these issues?

Best Answer
3 REPLIES 3

‎06-18-2018 23:45

‎06-18-2018 23:45

There's a troubleshooting guide for update problems here:

 

https://help.fitbit.com/articles/en_US/Help_article/2047/

 

Hopefully sorting that will also sort out the syncing problems

Best Answer

‎06-19-2018 00:24

In response to SteveH

‎06-19-2018 00:24

Unfortunately not. Tried all the solutions. Won’t even log into my WiFi despite it working with everything else. 

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0 Votes

‎06-19-2018 00:28

In response to Invader75

‎06-19-2018 00:28

Sounds like it's time to contact customer support then: contact.fitbit.com

Best Answer