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Updating Coach app in developer firmware

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‎10-17-2017 05:49 - last edited on ‎10-25-2017 10:30 by Moderator Alum

‎10-17-2017 05:49 - last edited on ‎10-25-2017 10:30 by Moderator Alum

After installing Developer Firmware 27.30.3.2 yesterday without issue, I've noticed that the Coach App icon changed from the Fitstar Star to the Fitbit icon (same as Today icon) on my watch.  Also when I select it, the app momentarily appears to open (green circles from the icon) then the screen goes blank, and then it goes back to the same icon screen (Today, Music, Exercise, Coach).  Is there any way to fix this?

 

Moderator edit: edited title for clarity

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‎10-17-2017 05:58

‎10-17-2017 05:58

Got it working again, went to the Fitbit app on my phone and selected the Apps icon within the Ionic settings, and there was an update for the Coach app.  Clicked the update button after connecting the Ionic to Wi-Fi and it took a few minutes to push the update, but it worked, and the icon is back to the Fitstar Icon, and the app is working again.  Hope this helps anyone who might encounter the same issue.

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1 REPLY 1

‎10-17-2017 05:58

‎10-17-2017 05:58

Got it working again, went to the Fitbit app on my phone and selected the Apps icon within the Ionic settings, and there was an update for the Coach app.  Clicked the update button after connecting the Ionic to Wi-Fi and it took a few minutes to push the update, but it worked, and the icon is back to the Fitstar Icon, and the app is working again.  Hope this helps anyone who might encounter the same issue.

Best Answer