ANSWERED
When I try to update my ionic from the Fitbit app on my iPhone, a message pops up that says "Your device is busy, please try it a few minutes later." I this a problem with my Ionic of my iPhone? Also how can I update my ionic without this happening?
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@carson.miller Welcome to the Fitbit family! Thanks for sharing this here. Also, thanks for the helpful screen shot.
Are you truing to update through Wi-Fi or through Bluetooth? Also, was your watch sufficiently charged before the update?
I'd recommend checking and trying these troubleshooting steps. This should certainly help you out with this. It show steps for both Wi-Fi and Bluetooth options.
Alternatively, you can try the following:
- Log out from the Fitbit App.
- Reboot your mobile device.
- Log back in to the Fitbit App.
Hope this helps!
Try that out and let me know how it goes! 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@carson.miller Welcome to the Fitbit family! Thanks for sharing this here. Also, thanks for the helpful screen shot.
Are you truing to update through Wi-Fi or through Bluetooth? Also, was your watch sufficiently charged before the update?
I'd recommend checking and trying these troubleshooting steps. This should certainly help you out with this. It show steps for both Wi-Fi and Bluetooth options.
Alternatively, you can try the following:
- Log out from the Fitbit App.
- Reboot your mobile device.
- Log back in to the Fitbit App.
Hope this helps!
Try that out and let me know how it goes!
Best Answer