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Vibration notification feedback

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‎03-20-2019 12:44 - last edited on ‎03-21-2019 09:49 by Fitbit Moderator

‎03-20-2019 12:44 - last edited on ‎03-21-2019 09:49 by Fitbit Moderator

I have just upgraded from the Surge to the Ionic and have found that the vibration on notification is very poor, I set it to strong but I can't feel it. If I do a test call it is fine, the vibration can be felt, but regular notifications I can't feel. I have reset the ionic, it is using the most up-to-date firmware. I will have to pop it back in its box and return to the surge as the silent vibration is key for me. 

 

 

Moderator edit: updated subject for clarity.

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‎03-21-2019 09:54

‎03-21-2019 09:54

Welcome to the Fitbit Community @BigTony47. I'll be glad to assist you with your Ionic vibration inquiry. Thank you for letting us know that you set if to strong. 

 

I appreciate your feedback and invite you to add your idea to our Feature Suggestions.

 

Please let me know if you need further assistance. 

Andrea | Community Moderator, Fitbitp>

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