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Volume control doesn't work-Ionic

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‎02-12-2022 20:56 - last edited on ‎02-13-2022 16:54 by Fitbit Moderator

‎02-12-2022 20:56 - last edited on ‎02-13-2022 16:54 by Fitbit Moderator

I am having issues with controlling volume for pandora on my ionic.  I have restarted the device.  Deleted the AirPods.  Reconnected.  After I reconnect I have control ….for a short while.  Then it blares again.  What else can I do.  

 

Moderator edit: updated subject for clarity

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‎02-13-2022 16:53

‎02-13-2022 16:53

Thank you for visiting the Fitbit Community, @Airwolf94.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for trying to get them resolved before contacting us.

 

Our team is constantly working to improve our products and services. However, Fitbit devices can't control the volume on Apple Airpods.

 

You should be able to control the volume if your Watch is connected to a different Bluetooth audio device. For more information, please visit this article.

 

Have a nice day.

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