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Wake

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My watch does not always wake up when i turn my wrist. What am I doing wrong? I just purchased the watch. 

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Welcome to the Community @wg8569! Thanks for letting us know that your display doesn't always turn on when you turn your wrist. I appreciate you doing what @WendyB kindly suggested and confirming that is on auto wake. I will recommend to wear it on your dominant hand and to restart the tracker to see if this helps. 

 

Let me know how it goes! Robot wink

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On the dashboard go into settings and make sure that quick view is selected

 

The Manual is here and can help a lot

https://help.fitbit.com/?p=ionic Its at the top of the page

 

Community Council Member

Wendy | CA | Moto G6 Android

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It is set up with auto wake. So that does not help.
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Welcome to the Community @wg8569! Thanks for letting us know that your display doesn't always turn on when you turn your wrist. I appreciate you doing what @WendyB kindly suggested and confirming that is on auto wake. I will recommend to wear it on your dominant hand and to restart the tracker to see if this helps. 

 

Let me know how it goes! Robot wink

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