12-06-2018 08:14
12-06-2018 08:14
My watch does not always wake up when i turn my wrist. What am I doing wrong? I just purchased the watch.
Answered! Go to the Best Answer.
12-09-2018 10:51
12-09-2018 10:51
Welcome to the Community @wg8569! Thanks for letting us know that your display doesn't always turn on when you turn your wrist. I appreciate you doing what @WendyB kindly suggested and confirming that is on auto wake. I will recommend to wear it on your dominant hand and to restart the tracker to see if this helps.
Let me know how it goes!
12-06-2018 12:11
12-06-2018 12:11
On the dashboard go into settings and make sure that quick view is selected
The Manual is here and can help a lot
https://help.fitbit.com/?p=ionic Its at the top of the page
Wendy | CA | Moto G6 Android
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12-07-2018 04:02
12-07-2018 04:02
12-09-2018 10:51
12-09-2018 10:51
Welcome to the Community @wg8569! Thanks for letting us know that your display doesn't always turn on when you turn your wrist. I appreciate you doing what @WendyB kindly suggested and confirming that is on auto wake. I will recommend to wear it on your dominant hand and to restart the tracker to see if this helps.
Let me know how it goes!