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Wake

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‎12-06-2018 08:14

‎12-06-2018 08:14

My watch does not always wake up when i turn my wrist. What am I doing wrong? I just purchased the watch. 

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‎12-09-2018 10:51 - last edited on ‎08-17-2024 07:55 by Fitbit Moderator

In response to wg8569

‎12-09-2018 10:51 - last edited on ‎08-17-2024 07:55 by Fitbit Moderator

Welcome to the Community @wg8569! Thanks for letting us know that your display doesn't always turn on when you turn your wrist. I appreciate you doing what @WendyB kindly suggested and confirming that is on auto wake. I will recommend to wear it on your dominant hand and to restart the tracker to see if this helps. 

Let me know how it goes! Robot wink

Alexandra Modératrice Français | Directrives Fitbit

| Accepte le post comme Solution!

View best answer in original post

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‎12-06-2018 12:11 - last edited on ‎08-17-2024 07:55 by Fitbit Moderator

‎12-06-2018 12:11 - last edited on ‎08-17-2024 07:55 by Fitbit Moderator

On the dashboard go into settings and make sure that quick view is selected

The Manual is here and can help a lot

https://help.fitbit.com/?p=ionic Its at the top of the page

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-07-2018 04:02

In response to WendyB

‎12-07-2018 04:02

It is set up with auto wake. So that does not help.
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‎12-09-2018 10:51 - last edited on ‎08-17-2024 07:55 by Fitbit Moderator

In response to wg8569

‎12-09-2018 10:51 - last edited on ‎08-17-2024 07:55 by Fitbit Moderator

Welcome to the Community @wg8569! Thanks for letting us know that your display doesn't always turn on when you turn your wrist. I appreciate you doing what @WendyB kindly suggested and confirming that is on auto wake. I will recommend to wear it on your dominant hand and to restart the tracker to see if this helps. 

Let me know how it goes! Robot wink

Alexandra Modératrice Français | Directrives Fitbit

| Accepte le post comme Solution!

Best Answer