01-24-2024 22:56 - last edited on 01-26-2024 13:58 by AndreaFitbit
01-24-2024 22:56 - last edited on 01-26-2024 13:58 by AndreaFitbit
credit card got removed from the fitbit pay on my Ionic and wallet is no longer showing up in the app
Moderator Edit: Formatting.
Answered! Go to the Best Answer.
01-26-2024 14:01
01-26-2024 14:01
Welcome to the Fitbit Community, @stan_ms. I'm sorry to hear that your credit card got removed from Fitbit Pay and wallet is no longer showing up in the app.
As, @Odyssey13 mentioned, there's a voluntary recall for Fitbit Ionic. Please contact our team for more information about Ionic refund, please visit our web page at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.
01-24-2024 23:16
01-24-2024 23:16
the Ionic is under a voluntary recall - click to learn more. There is no support for it and it has been discontinued.
01-26-2024 14:01
01-26-2024 14:01
Welcome to the Fitbit Community, @stan_ms. I'm sorry to hear that your credit card got removed from Fitbit Pay and wallet is no longer showing up in the app.
As, @Odyssey13 mentioned, there's a voluntary recall for Fitbit Ionic. Please contact our team for more information about Ionic refund, please visit our web page at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.