Watch Face suddenly not showing.

[JaimePuertoRico]

message on face is an "X" saying "this app requires the "Internet" permission. I got the "Elegance" watch face months ago and did not have any issue. 

[Rich_Laue]

Did you recently update or install this watch face? 

Maybe the update now requires more permission. 

What hspoenedhwhen you went to the clock face settings in the Fitbit app? 

[JaimePuertoRico]

Rich - i installed the face back in Dec/Jan. i upgraded Fitbit app after the problem with the face surfaced. when i go to clockface setting in the fit bit app? Nothing. however, i noticed that when i go to the settings in the watch in the "about" section and then scroll to IP address it says wi-fi off. i click on it but nothing happens. any thoughts? 

[Rich_Laue]

Is the WiFi on the phone off? 

The ionic will turn on its WiFi when the ionic is charging. 

[JaimePuertoRico]

iphone wifi is always on. thanks for the pointer about the wifi on watch being on only when charging. will check that!!

Much appreciated.

[Rich_Laue]

I would switch the watch face, then switch it back. Now do a sync.