Watch locked

[Biff212]

Ahhh help. I have the fitbit stating that "unlock with phone" i have done all the steps as per advice. And now uninstall the watch. Trouble is now i try to set it back up i cant see the 4 number code on the watch. Helppppp

[Rich_Laue]

Hello @Biff212 normally to unlock with the phone means to open the Fitbit app and change the lock code. 

Once the tracker gets unlocked, please set the lock for Fitbit pay only. 

I've yet to figured out the logic of removing a fitbit from a. Users account when the tracker specifically says to unlock through your Fitbit account. 

 Let's do the hard reset. 

On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.