help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch stuck on Fitbit boot-up symbol

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2020 11:54

‎01-17-2020 11:54

Hi. I’ve tried to charge my Fitbit after it run out of battery and now it’s stuck on the Fitbit boot-up symbol and I can’t restart the watch! Any ideas? 

Best Answer
0 Votes
1 REPLY 1

‎01-18-2020 10:05 - last edited on ‎10-09-2025 11:41 by Fitbit Moderator

‎01-18-2020 10:05 - last edited on ‎10-09-2025 11:41 by Fitbit Moderator

@SebastianPhillp Welcome to the Community. Thanks for the details mentioned. 

Since your Ionic isn't charging and you're unable to restart it. I've shared your post with our Support team and they will continue assisting you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes