02-02-2019
11:53
- last edited on
02-05-2019
16:24
by
MattFitbit
02-02-2019
11:53
- last edited on
02-05-2019
16:24
by
MattFitbit
My water consumption isn't syncing correctly between ionic and the dashboard. Sometimes I get random quantities logged which bear no resemblance to what I input.
Today my dashboard shows
14786.8 ml
29573.5 ml
29573.5 ml
26616.2 ml
I actually have only input 1 reading of 1000 ml
02-02-2019 19:33
02-02-2019 19:33
02-03-2019 10:57
02-03-2019 10:57
02-05-2019 14:36
02-05-2019 14:36
@Mv1979 @AyushModi @jivanmsr Thanks for calling this out. It is odd that your Ionic is showing logged totals that are much higher than what you input. I will be sure to forward this feedback to our team as they work on this issue.
In the meantime, could you confirm if the numbers are still inflated on your Ionic after force quitting the app and re-syncing? Please let me know.
Again, I appreciate everyone's patience on this. Feel free to let me know if you have any questions!
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02-05-2019 14:42 - edited 02-05-2019 14:43
02-05-2019 14:42 - edited 02-05-2019 14:43
@MattFitbit@I occasionally get this. I log on my Fitbit in ml but when it comes up with a ridiculous high amount I think it thinks its logging another unit. If I log 500ml I occasionally get 14786ml which is 500fl oz converted into ml. I think this is where the issue lies.
02-05-2019 14:46
02-05-2019 14:46
@jst1986 Thanks for the quick reply. That makes sense. I appreciate the clarification.
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02-06-2019 22:16
02-06-2019 22:16
01-08-2020 13:27
01-08-2020 13:27
I have the same issue but the other direction. It appears the ounces and milliliters are swapped on the Ionic. I logged 29 oz and it posted .98 to my dashboard. When you do a conversion from ml to oz, 29 ml is .98 oz. I don't know if this is a question of the ionic displaying incorrectly or if it's swapped somewhere deeper in the programming.