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Weather app and notifications not working

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‎01-25-2019 14:08 - last edited on ‎01-26-2019 10:26 by Fitbit Moderator

‎01-25-2019 14:08 - last edited on ‎01-26-2019 10:26 by Fitbit Moderator

my ionic has not been working for months e.g weather app and now notification and all I get from the support is we are working on 

 

Moderator edit: format and updated subject for clarity 

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‎01-26-2019 10:25

‎01-26-2019 10:25

A warm welcome to the Community @Bruce987! Sorry to hear that you're experiencing issues with the weather app and notifications. 

 

If our Support team is aware of any bug that you're reporting, they will appreciate any information you can provide as well for trying troubleshooting that they will give you. If you would like, you can provide me with more details about the issues that you're experiencing and I can help you from there. 

 

Here are some useful articles that you may want to check: 

- How do I set up and troubleshoot apps on my Fitbit device?

- My Fitbit device isn't receiving notifications from my phone

 

I'll be around if you need further assistance. 

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