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Where is my historic heart rate

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‎04-21-2018 14:45

‎04-21-2018 14:45

Hi, 

I have had an ionic for two days, did a session at the gym, and have sync my ionic but there is no data in my dashboard

 

here: https://screencast.com/t/NqNzfAmeD

 

it shows that the last sync was yesterday, which is weird as I keep clicking on sync and maybe nothing is happening, as i suspect!  

 

So maybe the problem is there is no syncing...I have of course set up the ionic and connected to my phone. 

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3 REPLIES 3

‎04-21-2018 14:48

‎04-21-2018 14:48

@Wood1e wrote:

Hi, 

I have had an ionic for two days, did a session at the gym, and have sync my ionic but there is no data in my dashboard

 

here: https://screencast.com/t/NqNzfAmeD

 

it shows that the last sync was yesterday, which is weird as I keep clicking on sync and maybe nothing is happening, as i suspect!  

 

So maybe the problem is there is no syncing...I have of course set up the ionic and connected to my phone. 

Okay,try to delete the Ionic from your account and set it up again.

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
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Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎04-22-2018 23:36

In response to supersmart01234

‎04-22-2018 23:36

Ok I will look at doing that. 


just before i do that can I confirm that I do not have to click on 'Track' for it to store heart rates etc...it is automatic?  

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‎04-23-2018 00:19

In response to supersmart01234

‎04-23-2018 00:19

Hi 

 

I have reconnected, where do I find my heart rate stats from previous days?

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