Why is 'Pace' (speed at the end of your cue) the large central statistic on 'Automatic Cue' readings

[Jonathanbaker]

Hi Community

Reaching out to you as I am not getting any constructive feedback from Fitbit Support.

When I run and use the 'Automatic Cue' feature, the central large statistic on the read out at the end of each cue is always 'Pace' (speed at the end of the lap). I have tried every conceivable configuration of the 'Customisable Stats' and you can change the bottom stat, but you cannot change the large central stat. It is always 'Pace' (speed at the end of the lap)!

I set up the 'Customisable Stats' so that the bottom stat is 'Lap Time' which for me is the most important statistic. Ideally I want the large central stat to be 'Lap Time'. I am sure that anyone who runs would agree with me??

So, I doubt it, as I have tried every conceivable configuration of 'Customisable Stats' but, does anyone know how to make the large central Stat on at the end of each cue 'Lap Time'?

Or can anyone tell me what use 'Pace' (speed at the end of the lap) is as a statistic at the end of each cue?

Maybe I have missed the point, but if I am running up a hill, down a hill or running in an urban environment where 'Pace' consistently changes, knowing how fast I am running at the end of a cue is a useless statistic! It does not allow me to make any decisions. I have 'Lap Time' as the bottom stat which allows me to make decisions. But, the bottom stat is so small and my eyesight not the best and so I often finding myself having to slow down as I near the end of each lap to ensure I can see the bottom stat when the 'Automatic Cue' is presented. very frustrating!

I do not understand why Fitbit see's 'Pace'(speed at the end of the lap) as the most important statistic in the 'Automatic Cue functionality. It just seems like a design flaw to me.

I would welcome the communities experiences and thoughts. 

[SilviaFitbit]

A warm welcome to the Community @Jonathanbaker! Thank you so much for mentioning that you've contacted Customer Support before and for providing your feedback. I've checked your case with my team and it seems that there was some confusion about the issue you were describing but it was escalated to a higher support level and it was resolved. 

I've also realized that you've posted your idea in our Feature Suggestion board, those are viewed by our engineers and developers and the best of this, is that other users have the possibility to vote and comment on this. 

Hope I can continue seeing you around! Have you checked the Discussions Board? There you can find sleep, healthy and recipes ideas.