03-07-2018 13:05
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SunsetRunner
03-07-2018 13:05
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My Ioconic shows I have done 3864 steps but my IPhone shows almost 800 more steps. Why aren’t they the same?
03-08-2018 00:17
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03-08-2018 00:17
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They are both approximations, limited by the nature of the technology. Which one do you think is more accurate? Could you do a test where, for example, you count out 200 steps and see what the fitbit & phone count?
If we know which one is least accurate we can look at possible causes.
03-08-2018 04:46
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03-08-2018 04:46
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@SunsetRunnerwrote:My Ioconic shows I have done 3864 steps but my IPhone shows almost 800 more steps. Why aren’t they the same?
Just a guess here, but, I'm betting your Ionic (like a lot of fitness wearables) counts various arm movements as steps even though they aren't. I don't have an Ionic but use the Charge 2 (which I really like). I was putting a belt on a few weeks back and noticed the Charge 2 counting my arm movements as steps. The way I look at steps being counted, as long as the wearable is counting consistently each day I'm happy. Meaning its counting my activity even though it might not be steps.

03-08-2018 08:08
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SunsetRunner
03-08-2018 08:08
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Irmeli's IPad

03-08-2018 08:32
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03-08-2018 08:32
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@SunsetRunnerwrote:
Even that being the case, my iconic should show a higher number than my IPhone but it’s almost 1000 steps lower count. Makes no sense.
Irmeli's IPad
Have you tried changing the Ionic's settings to non dominant? This should make it a bit more sensitive and less likely to try and compensate for false steps. This might be why it's overall count is lower the the phone.

03-08-2018 09:30
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03-08-2018 09:30
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@SunsetRunner there are situations where wrist trackers fail to accurately count steps, for me it under counts when my arms aren't moving while walking -- usually when pushing a shopping cart around Costco. Folks mentioned the over counting scenario above.
For example at Costco I receive ~3000 steps on my iPhone, while my Fitbit wrist tracker only picks up a couple hundred steps.
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze

