help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will Ionic receive new updates?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2020 03:08 - last edited on ‎09-28-2020 13:36 by Fitbit Moderator

‎09-26-2020 03:08 - last edited on ‎09-28-2020 13:36 by Fitbit Moderator

With the two new devices out, it seems they are running Fitbit OS5. 
The older devices will not be getting this update, will the ionic get any other 4.X updates or are we all just left to drown in this slowly sinking ship?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎09-29-2020 17:13 - last edited on ‎12-09-2025 04:40 by Fitbit Moderator

‎09-29-2020 17:13 - last edited on ‎12-09-2025 04:40 by Fitbit Moderator

@youhippy Hi there! It's nice to see you in the Fitbit Community. 

Currently I don't have information about this. As soon as there's a new firmware update for Fitbit Ionic or any other tracker/watch, you'll see it on your Fitbit app, we always recommend to keep the app updated and your Ionic syncing, this to ensure that you receive the updates. 

I'll be around if you have any additional questions! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes