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Will not turn on

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‎01-18-2020 12:27

‎01-18-2020 12:27

I performed a shutdown last night and am attempting to turn it back no. However when I hold the back button the screen never turns on. Does not even display the fitbit icon. Please help.

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‎01-18-2020 13:04

‎01-18-2020 13:04

Have you tried this while it is connected to the charger?

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‎01-18-2020 13:16

In response to SunsetRunner

‎01-18-2020 13:16

Just tried that. It is now on. Thanks.

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