Windows 10 PC, mobile app and Wallet

[DaronU]

My Fitbit app just updated on both Mobile (950XL) and my desktop.  Unfortunately, there is nothing noticeable that changed.  Wallet still does not work.

Moderator edit: edited title for clarity 

[SantiR]

@DaronU I hope you're doing well! Please check this changelog for the Fitbit app. There you can see the changes made from version to version and confirm if there are any noticeable changes. 

Also, can you provide more details as to what is not working for you on Fitbit Pay? I recommend taking a look at this helpful article about Fitbit Pay. That should certainly help you out with any inquiry you may have about this great feature.

Hope this helps. Keep me posted! 

[Quilnux]

Wallet is not supported on Windows 10 Mobile or Windows Phone. It seems that it cannot connect up to the built-in wallet on Windows Phone. I'm assuming this is probably locked down by Microsoft for security.

[SantiR]

@Quilnux Welcome to the Fitbit family! You are correct. Fitbit Pay ins currently not available for Windows 10 App. However, it is coming soon as mentioned on this helpful article.

For the moment, you can use any other platforms to use Fitbit Pay. Do you happen to have any other platforms you can use for the moment (iOS, Android)?

Keep me posted! 

[DaronU]

Not at the moment, No.

Sent from Mail for Windows 10

[MattFitbit · Accepted solution]

Hi all. Just thought I'd jump in here to provide a quick update. 

Fitbit Pay is now supported on Windows 10! So if you are using a Windows 10 device and have a card that is on our approved list, please feel free to set up your wallet. 

Please note: At this time, Windows 10 users will only be able to use one card at a time. 

[Jim-LaQuinta]

Just discovered that the wallet is now supported on Windows 10, when looking for 4.19 release.  Got my 1 supported account configured and anxious to try it out.

Lock is a bit of a pain.  Ionic is charging and I have to unlock every time I seem to look at it.

Hoping that I don't have to do that if it's on my wrist every time I check the today app when out stepping.

[PureEvil]

@Jim-LaQuinta,

I enabled it today and it works the way you'd expect.  As long as it detects a continuous heart beat, you only need to unlock it once.

So presumably, once every four days (when you charge it).  And for me when I put it back on after showering.

I hope this helps.

[Jim-LaQuinta]

Thanks, that's what I was hoping for, I'll try it in a few after it's done charging.

[SantiR]

@Jim-LaQuinta I hope you're doing well! I'm glad to hear that you are setting up the wallet on your Windows 10 device.

The device lock is a very functional security option for your watch and credit card information. It will ask you to enter the PIN if you take off your watch and put it back on. It's just for security purposes. 

However, there is an option to activate the PIN only for Fitbit Pay:

1. From the Fitbit app dashboard, tap or click the Account icon > your device image.
2. Tap or click Device Lock.
3. Tap or click to change your device lock setting (Enabled for Fitbit Pay).

Check this article for more details on this. This should be helpful for you.

@PureEvil Thanks for your awesome help on this thread! 

Keep me posted!