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Won't Sync

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My ionic has stopped syncing....I've restarted it, removed app and reinstalled, plugged it in directly to computer to sync....all of those will work for a very short time (less than 4 hours tops), and it's right back to NOT syncing again....is anyone else having this problem?

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6 REPLIES 6

Do you have more than one tracker on your account? If so, remove the others.

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I got same issue last week and cannot even sync this week. I also removed APP, restarted my watch nothing works...

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No I dont

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Yes. same problems. Followed the same procedures. Absolute pain. very dissapointed with my new fitbit !!!

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Exact same issues. Have followed every step for syncing problems, have disconnected bluetooth, restarted device, re-installed app. Wont sync, wont connect to Wi-Fi ............. extremely frustrating

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My work colleague , who sits next to me has  the ionic fitbit, same as me, has no issues. We use the same wi fi and the same computer network so answer me this - why doesn't my fit bit work ?????

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