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Counting steps

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‎07-26-2018 02:10

‎07-26-2018 02:10

Hello. Since a few weeks I have a Fitbit Ionic. Last night I took the Ionic from my wrist and when I woke up this morning Fitbit counted 26.421 steps! How is this possible and is there a possibility to delete the steps from today?

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‎07-26-2018 03:57

‎07-26-2018 03:57

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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2 REPLIES 2

‎07-26-2018 03:57

‎07-26-2018 03:57

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-26-2018 04:35

In response to WendyB

‎07-26-2018 04:35

Thank you for your reply, Wendy. It was a fan,yes! 

I will enter a driving record to get rid of it 😀👍🏻

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