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Wrong step count after sleeping

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‎07-11-2018 07:04

‎07-11-2018 07:04

This morning I woke up and grabbed my Fitbit Ionic off the dresser and it showed I had 4,860 steps for the day. I had not been wearing my Fitbit overnight so there is no way I had anywhere near those steps. I tried doing the two button reset 3 times, but nothing has changed. I need to reset the step count so it can accurately start counting again. Please help. 

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‎07-11-2018 10:19

‎07-11-2018 10:19

You will need to mark the time the steps where recorded as driving, @Goalie32 

My question, could these steps have been carried over from yesterday? 

Was the ionic next to something that vibrates. such as a fan? 

As for the restart procedure, it is not designed to clear any data. 

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