01-28-2020 06:14
01-28-2020 06:14
battery issue
Best Answer
01-29-2020
08:11
- last edited on
10-08-2025
11:49
by
MarreFitbit
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01-29-2020
08:11
- last edited on
10-08-2025
11:49
by
MarreFitbit
@Jaclynyeoh Welcome to the Community. It's nice to see new faces on the forums.
I would like you to try these tips to get your Ionic charging. In case, you're experiencing battery draining issues, please follow the tips on this article: Can I extend my Fitbit device's battery life? Could you let me know if you're experiencing battery draining or your Ionic isn't charging?
Keep me posted. I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer