help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Feedback about Fitbit Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2020 10:51 - last edited on ‎01-28-2020 12:15 by Moderator Alum

‎01-28-2020 10:51 - last edited on ‎01-28-2020 12:15 by Moderator Alum

I have been using fitbit's for years and I have never had a Fitbit that has lasted longer than 6 to 8 months before it starts having issues with connectivity receiving messages among other issues. After countless exchanges I have decided that I am returning my Fitbit to where I purchased it and I will be looking for another manufacturer of smart watches.

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎01-29-2020 08:16

‎01-29-2020 08:16

@Justin1974 It's nice to see you on the Community. 

 

Thanks for taking the time to share your experience with Ionic. Your feedback and comments are appreciated, we're always striving to improve our watches. Rest assure that we're always here to assist you with any issue you're experiencing. 

 

Hope you could give Fitbit another opportunity in the future. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes