dont have a watch face anymore and fitbit app does not let me browese through the watch faces

[savvito]

title says it all.  i suddenly got an error on my fitbit anf after that nothing works.

watch face is not there and when i go to the app i cant load the watch faces the or the apps.

is it dead? lost already 4 hours trying to re install, reset etc

[supersmart01234]

What model of phone do you have?

[savvito]

i tried with an iphone 7, galaxy s7 , hwaeu tablet and windows pc. so nothing to do with this...

i am trying factory reset now if it does not work goes to garbage.. after 3 fit bit devices i am getting enough lost time

[supersmart01234]

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@savvito wrote:

i tried with an iphone 7, galaxy s7 , hwaeu tablet and windows pc. so nothing to do with this...

i am trying factory reset now if it does not work goes to garbage.. after 3 fit bit devices i am getting enough lost time

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You could contact fitbit support if the factory reset doesn’t work.

[Heather-S]

Earlier today I couldn't get FitBit to load my clock faces within the app.  I did a hard restart of my phone and then it worked.  

[savvito]

just saw the overall message in the forum its their bloody servers... did the factory reset for no reason...

[QuinoBLN]

I’ve been wasting my time doing the same as you, same problem, same attempts. I hope, tomorrow the servers are running, now it’s time to sleep

[SunsetRunner]

All of you, Read the notice in RED at the top of this page!

[DramaQueenDiva]

You will also get a similar notice if you try to sync your app, so I encourage you all to read either one of the notices.