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error connecting to ionic - entering pin

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I am trying to set up fitbit wallet, I have done it before.

 

Today I wanted to add a new card.

 

Went into the app and tried to do so, it gave me a 'get started' prompt.

 

tried to enter pin, but got a 'error connecting to ionic' message.

 

Have tried to following - 

 

- restart watch & phone

- restart app

- repaired watch

 

keeps bringing me to the enter pin screen, and then when pin is entered, gives me the same error message.

 

Can someone please fix this problem? 

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2 REPLIES 2

Could you pay a screen shot @YorrickHunt, you should not need a pin to setup a credit card. The bank Mau require some type of identification

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I'm having the same issue (started when I had to delete my primary card because of fraudulent charges).  Here's what I've tried:

 

- Restarted phone and watch

- Uninstalled and reinstalled the Fitbit app

- Re-added (replaced) my Ionic watch on the app

- Deleted all cards and tried to start over

 

Still no luck - now I can't even get past the point of setting the PIN code.  I keep getting "Error connecting to Ionic"

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