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fitbit ionic alarm does not work consistantly

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‎04-30-2018 14:30

‎04-30-2018 14:30

I have the iconic and have set it to vibrate every morning at a select time each  day of the week and a separate alarm for weekends.

 

fitbit has replaced my ionic and alarm vibration stops working randomly during the week.

 

fitbit thinks i'm sleeping through the vibration and i know i am not.

 

Has anyone else experienced this type of problem?

Best Answer
6 REPLIES 6

‎04-30-2018 15:08

‎04-30-2018 15:08

I think this is happening to me, but I may be sleeping through it.  Why doesn't fitbit give the option to make it vibrate until you stop it, instead of three times?

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‎04-30-2018 15:46

In response to trep

‎04-30-2018 15:46

good point? i don't think your sleeping through it. maybe others will report the same problem and fitbit will take your suggestion.
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‎05-03-2018 01:45

‎05-03-2018 01:45

Mine is doing the same. Missed two meetings because of it. I thought I'll test it by being awake and not moving ( in case it knew i was awake some how) and it didnt vibrate. 

@Fitbit please help because it is becoming an issue.

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‎05-21-2018 05:03

‎05-21-2018 05:03

I set up Fitbit Pay on my watch and I think that is what is making the alarm not go off. Sometimes when I wake up I have to type in my PIN. Set two separate alarms, one at 0530 and a second at 0630 and neither went off...I am a vey light sleeper so I definitely wouldn't have slept theoug those. Have used fitbit to wake me up for years with the Flex, Charge, Surge, Alta...so I am a bit disappointed by this problem.

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0 Votes

‎08-03-2018 11:13

‎08-03-2018 11:13

My alarm goes off but it doesn’t vibrate for some reason anymore - very frustrating 

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‎09-20-2018 23:10

‎09-20-2018 23:10

Did anyone get to the bottom of this? 

Sean | UK
Ionic, Aria - Android
Retired: Surge
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0 Votes